General Terms and Booking Conditions
The agency Nonplusultra shall only act as an intermediary of individual packages. As a principle, holiday homes shall be procured without any tourist services. Nonplusultra shall procure on behalf of and with the authorisation of the respective owner. In the event of a booking the relevant agreement shall solely come into force between you and the respective owner. Therefore, the conditions hereinafter referred to shall exclusively be valid for our procurement activities.
Our contractual obligation shall be the proper procurement of the booked service. The performance of the service booked as such shall not be one of our obligations. Any and all particulars of the procured services shall be based on the information of the responsible owners. The extent of the contractual services and their prices shall be the result of the detailed service description of the object.
With your confirmation on the basis of our website and due to the offer/quote made, you are offering us the binding conclusion of the booking. A reservation fee of 25 euros will be charged to reserve the accommodation. Your booking order may be made either orally or in writing. The booking confirmation/invoice by Nonplusultra shall be made on behalf of the respective owner and will be send to you by email.
With the booking of a holiday accommodation an immediate deposit of 25% of the total price shall be payable with the receipt of our booking confirmation/invoice. If the deposit remains unpaid within a week Nonplusultra may cancel the booking process. As a rule, the final instalment has to be paid 6 weeks prior to the travel date. In case of short-term bookings within 6 weeksprior to the travel date the payment shall be immediately payable in full. For transfers from countries outside the EU the applicant shall bear the costs for the transfers.
Cancellation of the Contract/Re-booking
The cancellation of the contract/re-booking by the applicant must be made in writing.
- 100% refund (less reservation fee) if the cancelation is made at least 30 days before check-in.
- 50% refund (less reservation and service fee) if the cancelation is made at least 14 days before check-in.
- No refund if the cancelation is made less than 14 days before check-in.
Cancellation fees shall be payable even in the event that the traveller will not be at the agreed day at the place of arrival or if the travel cannot be started by reason of missing travel documents, such as passport or identity card. The re-booking of a procured service may only be made by means of a cancellation and a subsequent new booking, whereby payments already made will be credited in full to the new contract. We recommend that you take out a travel cancellation insurance.
Services that are not utilised
If the traveller should not utilise partial services as a result of a premature return voyage or any other compulsory reason the claim for reimbursement shall lapse.
On the day of the arrival the rented property may be occupied from 3/4pm, on the day of the departure the tenant shall leave the house at 10am at the latest. Flexible arrival and departure times are possible by arrangement. In case of late arrival after 8pm a fee of 30 euros is payable.
For the procured services we shall not be liable for the performance of the services by the owners, but only for the proper procurement of the service and the proper forwarding of information by the owner to the traveller. With regard to the procurement activities Nonplusultra shall be only be liable for intent and gross negligence.
The tenant has to treat the rented property including the inventory with due care. He shall be personally liable for any damage caused by him and shall be obliged to notify any damages occurring during the time of his visit. Hereby, the tenant is asked to report any eventually occurring defects to Nonplusultra so that defects can be corrected.
Obligation to co-operate
The traveller shall be obliged to make any reasonable efforts in the event of an eventually occurring impairment of the performance of an obligation in order to contribute what is necessary to correct the default and to minimise eventually arising damages. In particular, the traveller shall be obliged to notify Nonplusultra about his complaints without further delay. The traveller shall have no claim for a reduction in price insofar as he culpably fails to report a defect.
The place of jurisdiction shall be Lagos, Portugal.